Problems logging in?
If you are having a problem logging in the first thing to check is that you are using the correct email address and password for your account. The second option to try is to clear your browser cache as it might be confusing the login process. To do this, hold down the Ctrl button and click the browser reload/refresh button. Now try to login again. If you still cannot login please read below...
How to add theartlist.com to your "Allowed" websites.
TheArtList.com uses cookies to manage session and login information. A 'cookie' is a small file containing a string of characters that is sent to your computer when you visit a website. If you are having difficulty logging in or staying logged, please follow the instructions below.
If you have your browser's privacy settings set to 'Med-High' you may be unable to access theartlist.com. Some have even reported issues when set to 'Low'. To resolve this problem, please add www.theartlist.com to your browser's list of allowed sites. Here are instructions on how to add allowed sites in Microsoft Internet Explorer (IE):
- (in Internet Explorer) Go to the Tools menu and select Internet Options.
- Click the Privacy tab.
- Click the Sites... button and type www.theartlist.com in the 'Address of Web site' section.
- Click Allow.
- Click OK.
If you're accessing TheArtList.com from behind a firewall, proxy, or anti-virus program, temporarily disable the program and try signing in to TheArtList.com. If disabling this program resolves the problem, we suggest consulting the program's online support center for assistance on how to configure it in a way that will still allow you to access TheArtList.com.
Note: if you're using a work computer, the problem may be related to your computer's corporate security settings. We suggest checking with your system administrator.
